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Language
English
Description
The decision to develop a new squeezable Marmite bottle means altering a container style that had gone unchanged for 103 years. This program follows the process from prototype to final design and the emergence of a brand-new product which the design team hopes will revitalize the Marmite business. Confronting the technical challenges arising from Marmite's thick consistency, the team enlists the help of a renowned package-design guru and, after a...
Language
English
Description
Although the service and hospitality industry is a major component of the U.S. economy, it may be difficult to find operations management case studies in the hotel sector. This program fills that void, guiding viewers through the "input and output" of operations management at a major Australian hotel. Viewers follow the general manager, food and beverage manager, executive chef, and executive housekeeper as they maintain and monitor the hotel's workflow....